Shipping Policy
Shipping Options and Costs
- Standard Shipping: We offer standard shipping for a flat rate of $5.95, or free standard shipping on orders of $40 or more (after promotions and discounts).
- Processing Time: Please allow 1-3 business days for us to receive and process your order before it is shipped.
- Delivery Time: Standard shipping typically takes between 5 to 14 business days, depending on your location.
Lost Orders
- Eligibility: If your order is not delivered within seven days after the estimated delivery date, you may file a claim for lost reimbursement by contacting us at admin@ecofreshly.com.
- Conditions: Please note that orders marked as delivered by the carrier are not eligible for reimbursement. We recommend checking with your local post office or carrier service if your order is marked as delivered but you have not received it.