Deforestation from excessive logging is a serious issue. Bamboo, a fast-growing perennial plant, is an eco-friendly material that can replace wood. It can grow without pesticides or chemical fertilizers and is naturally biodegradable through the action of microorganisms, preventing environmental pollution when disposed of.

Many everyday wet wipes are made from low-cost fabrics blended with polyester (PET), a type of plastic. These materials do not decompose for hundreds of years, thus becoming harmful waste. However, our EcoFreshly Bath Wipes use 100% bamboo fabric, which biodegrades completely in the soil within 40 days. You can use them conveniently whenever you need without feeling guilty about the impact on the environment.

Many conventional wet wipes are bleached with fluorescent agents to make them white. EcoFreshly products, however, do not use these bleaching agents, preserving the natural color of bamboo. The color may vary slightly due to lighting conditions, but you can use them with confidence.

If you need to change or update the address on your order, please email us at admin@ecofreshly.com with your order number and the correct address as soon as possible. We will do our best to accommodate your request.

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We offer standard shipping for a flat rate of $5.95. If your order totals $40 or more (after promotions and discounts), you qualify for free standard shipping.

We currently offer only one shipping speed within the contiguous United States. Standard shipping typically takes about 5-10 business days to arrive from the time your order is placed. Please note that we only ship and deliver on business days.

If your order arrives damaged or an item is missing, please contact us immediately at admin@ecofreshly.com. Include your order number and photos of the package you received, and we’ll make sure you are taken care of promptly.

If your package hasn’t been delivered after 10 business days, despite being marked as delivered, please contact us at admin@ecofreshly.com for assistance.

We accept the following payment methods:

• PayPal
• Amazon Pay
• Apple Pay
• Google Pay
• Visa
• MasterCard
• American Express
• Discover

If your payment is declined, here are a few steps you can take:

• Check your billing details: Ensure that the card’s billing information, such as the security code and zip code, matches what you’ve entered in our system.
• Check the card’s expiration date: Make sure your card is not expired.
• Contact your card issuer: Your card issuer may have declined the payment. They don’t share the reason with us, so it’s best to check with them directly before trying your card again.
• Contact us: If you’ve tried all the above and still can’t complete your payment, please reach out to us at admin@ecofreshly.com. We’re happy to assist you.